Last updated: April 3, 2010.
We respect your privacy! We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This page describes our privacy policy.
Your Consent: By using Water4Gas.com, you are accepting the practices described in this Privacy Policy.
What personal information about customers does Water4Gas.com collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter or respond to a survey. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously. Like most websites, we use cookies and/or web beacons to enhance your experience, gather general visitor information, and track visits to our website. Please refer to the 'do we use cookies?' section below for information about cookies and how we use them.
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience: your information helps us to better respond to your individual needs.
- To improve our Web Site: we continually strive to improve our Web Site offerings based on the information and feedback we receive from you.
- To improve customer service: your information helps us to more effectively respond to your customer service requests and support needs.
- To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.
- To send periodic emails: The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
- To administer a contest, promotion, survey or other Web Site feature.
Do we use cookies?
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Yes. Cookies are small files that a site transfers to your computers hard drive through your web browser (if you allow) that enables the site to recognize your browser and capture and remember certain information.
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Cookies are important for certain Web Site features such as personalized shopping experience. We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
- The Help section of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, because cookies allow you to take advantage of some of Water4Gas.com's essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any Water4Gas.com products and services that require you to Sign in.
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We never use cookies (or any other mechanism) to spy on you. They are only used to make Water4Gas.com more useful to you.
Does Water4Gas.com share the information it receives?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We share customer information only as described below.
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Affiliated Businesses We Do Not Control: We work closely with affiliated businesses. In some cases, such as Mall Providers, these businesses sell offerings to you via Water4Gas.com. When a Provider is involved in your transactions, we share customer information related to those transactions with that Provider only. Providers are bound by this Privacy Policy and our Terms & Conditions, and may not use the information contrary to these policies.
- Third-Party Service Providers: We may employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. They have limited access to information needed to perform their functions, so long as those parties agree to keep this information confidential.
- Promotional Offers: Sometimes we send offers to selected groups of Water4Gas.com customers on behalf of other businesses. When we do this, we do not give that business your name and address.
- Protection of Water4Gas.com and Others: We may release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms & Conditions and other agreements; or protect the rights, property, or safety of Water4Gas.com or its members. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Policy.
- Advertisers and External Links: Our Web Site includes third-party advertising and links to other Web Sites. We do not provide any personally identifiable customer information to these advertisers or third-party Web Sites. These third-party Web Sites and advertisers, or Internet advertising companies working on their behalf, sometimes use technology to send (or "serve") the advertisements that appear on our Web Site directly to your browser. They automatically receive your IP address when this happens. They may also use cookies, JavaScript and other technologies to measure the effectiveness of their ads and to personalize advertising content. We do not have access to or control over cookies or other features that they may use, and the information practices of these advertisers and third-party Web Sites are not covered by this Privacy Policy. Please contact them directly for more information about their privacy practices. In addition, the Network Advertising Initiative (www.NetworkAdvertising.org) offers useful information about Internet advertising companies (also called "ad networks" or "network advertisers"), including information about how to opt-out of their information collection.
How do we protect your information?
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Our Web Site is hosted on our dedicated server (which means other companies never have access to it), physically located inside one of the most secure Data Center in the world. We found this Data Center only after an extensive worldwide reserach, and despite the high price chose it specially to protect your information from undesired elements.
- We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.
- We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
- After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
- It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
Which information can users access?
- Water4Gas.com gives Customers access to a range of information about their accounts and their interactions with Water4Gas.com for the limited purpose of viewing and, in certain cases, updating that information.
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Providers and Partners get access to their own information and performance statistics via special secured login. They can only access information pertaining to them and cannot access each other's information.
What choices do users have regarding Privacy?
- As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of certain Water4Gas.com features such as the Newsletter.
- You can add or update certain information on pages such as those referenced in the "Which Information Can I Access?" section. When you update information, we may or may not keep a copy of the prior version for our records.
- If you do not want to receive e-mail or other mail from us, please adjust your communication preferences. (If you do not want to receive Terms & Conditions and other legal notices from us, such as this Privacy Policy, those notices will still govern your use of Water4Gas.com, and it is your responsibility to review them for changes.)
- The Help section of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Web Site of its manufacturer. However, because cookies allow you to take advantage of some of Water4Gas.com's essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any Water4Gas.com products and services that require you to Sign in.
Changes to our Privacy Policy
- If we decide to change our privacy policy, we will post those changes on this page.
